Your local technology specialist
Personal help from Phillip Sewell, serving Chatswood, Mosman and Sydney’s Lower North Shore. No call centres, no confusing jargon—just practical support when you need it.
15+ years’ experience
Same-day service when available
On-site and remote help
Serving Chatswood · Mosman · Neutral Bay · Cremorne · North Sydney · Lane Cove · Manly · and Sydney's Lower North Shore & Eastern Suburbs
Whether it's a slow laptop at home or setting up your office network, I provide hands-on, expert support tailored to you.
Personal, trustworthy service from someone who genuinely cares about getting it right.
I've been helping people with their technology for over 15 years. As a sole trader, when you call IT Neighbour, you get me — not a call centre, not a random technician. You get someone who knows your setup, remembers your preferences, and genuinely wants to help.
I am based around Chatswood and provide personalised IT support to homeowners and small businesses across Sydney's Lower North Shore and surrounding areas. I believe technology should make your life easier, not harder.
I speak plain English, I'm patient, and I treat your home and office with respect. Whether you need help with a stubborn printer or want to overhaul your entire home network, I'm here to help.
My Promise: No Fix No Fee*
Fair, practical support with clear expectations from the start.
*Applies to standard software, Wi-Fi, email, Microsoft 365 and setup issues where no practical fix or workaround is provided. A minimum 1-hour charge applies to all visits. Hardware faults, damaged equipment, data recovery, third-party outages and complex issues are diagnosed and charged by time.
The difference between a faceless IT company and a trusted local professional.
You deal with me directly — every time. No call centres, no strangers in your home. I build relationships, not ticket numbers.
I come to you. No need to unplug everything and drive to a shop. I work at your home or office, at a time that suits you.
No tech jargon. I explain what's happening and what I'm doing in language that makes sense. You'll always know what you're paying for.
Being local to the Lower North Shore means I can often visit same-day. When your technology isn't working, you shouldn't have to wait.
Local on-site support across the Lower North Shore, Northern Beaches and Eastern Suburbs, with remote help available almost anywhere.
Normal on-site visits within my usual service area do not have a separate call-out or travel-time fee. A standard minimum labour charge applies.
I am based around Chatswood and generally cover locations within about a 45-minute drive in normal traffic.
Further travel is available by arrangement, and remote support is available almost anywhere.
Call me for a chat — no obligation, no pressure. I'm happy to discuss your needs and give you an honest assessment.
0402 596 817or email support@itneighbour.com.au
